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FictiveBox
CybersecuritySolution

Incident Response & Retainer

Runbooks, tabletop exercises and 24/7 retainer with measurable MTTR for critical incidents.

Problem

What we are solving

Incident response plans exist on paper. Nobody has rehearsed them. MTTR is unmeasured and stakeholder communication is improvised under pressure.

Solution

How it works

A retainer combining tested runbooks, tabletop exercises, on-call coverage and post-incident reviews, with MTTR measured and reported per quarter.

Use Cases

Where it ships

Mission-Critical SaaS

Platforms with contractual SLAs where incident handling is part of the product.

Industrial Operators

Operators of OT and IT estates needing coordinated incident handling.

Regulated Enterprises

Banks, insurers and healthcare with regulatory reporting obligations on incidents.

Stack

Tech stack

PagerDutyDatadogSplunkSIEMRunbook AutomationVelociraptor
What you get

Engagement deliverables

Architecture and reference implementation tailored to your environment
Integration into your existing systems of record and action
Production hardening: observability, SLOs, runbooks and on-call
Knowledge transfer and optional managed operations

Ready to engineer your next platform?

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