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FictiveBox
SaaS Product Development

Multi-tenant SaaS engineered for enterprise buyers.

We build SaaS platforms the way enterprise procurement expects to buy them. From day one we ship SSO, SCIM, audit logs, usage-based billing, tenant isolation, data residency and SOC 2-ready observability. The things that usually get bolted on at the first enterprise deal, we write on sprint one.

Capabilities

What we deliver

Multi-tenancy on purpose

Pool, silo or hybrid isolation chosen based on your buyers, not by accident. Per-tenant data residency and noisy-neighbor controls built in.

Usage-based billing

Metering, rating, invoicing and revenue recognition wired to Stripe, Chargebee or in-house ledgers. Handles custom enterprise pricing without code branches.

SSO, SCIM, RBAC

OIDC, SAML, just-in-time provisioning and fine-grained role and permission models. Every customer gets the same enterprise-grade identity.

Observability and SLOs

OpenTelemetry, error budgets, on-call runbooks and synthetic monitoring on a per-tenant basis. You see tenant pain before the support ticket lands.

Marketplace and APIs

Public APIs, webhooks, partner marketplaces and developer portals engineered as first-class surfaces, not afterthoughts.

Compliance ready

SOC 2, ISO 27001, HIPAA and GDPR controls baked into the platform with evidence pipelines instead of audit fire-drills.

Outcomes

Why teams choose FictiveBox

60,000 regulated-industry seats onboarded in 9 months
99.99% measured platform SLA
SOC 2 Type II achieved in the first 12 months
30-day onboarding for new enterprise tenants
Engagement

How we work

Step 01

Frame

Tenancy model, pricing, packaging and compliance scope agreed before a line of code is written.

Step 02

Foundation

Auth, billing, RBAC and observability platform built first. Product modules snap into that foundation.

Step 03

Ship

Product features behind flags with progressive rollout and safe experimentation.

Step 04

Scale

FinOps, capacity planning and enterprise readiness for the second hundred customers, not just the first ten.

Stack

Tools & technologies

TypeScriptNext.jstRPCPostgresRedisStripeAuth0OpenTelemetryTerraformKubernetes
FAQ

Common questions

What does FictiveBox's SaaS product development service include?
Multi-tenant architecture decided deliberately rather than by default, usage-based billing and metering, enterprise SSO with SCIM provisioning and RBAC, observability and SLOs, marketplace and public API surfaces, and the compliance groundwork enterprise buyers ask for.
When is it worth building enterprise features into a SaaS product early?
As soon as you intend to sell to regulated or enterprise buyers. Procurement in those segments asks for SSO, SCIM, audit logs, tenant isolation and data residency, and retrofitting those into a codebase that assumed a single tenant is expensive for years afterwards. Building them in at the start is the cheaper path.
What problems does this service solve?
The recurring one is a product that sells well to small customers and stalls at the first enterprise deal because the tenancy model, the billing engine and the identity layer cannot support what the buyer requires. The work is putting those foundations in deliberately rather than bolting them on under deal pressure.
How is a SaaS engagement delivered?
Four stages: Frame establishes the product and tenancy decisions, Foundation builds the multi-tenant, billing and identity core, Ship delivers the product surface, and Scale covers observability, SLOs and operational readiness. Engagements run as outcome-based pods rather than staff augmentation. Every pod has an architect who writes code and an engineering lead who works inside your standups, and the engineer who designs the system is the engineer who stays with it.
Which technologies are used for SaaS builds?
TypeScript, Next.js, tRPC, Postgres, Redis, Stripe, Auth0, OpenTelemetry, Terraform and Kubernetes. You own the source code, the infrastructure definitions, the runbooks and the documentation. There is no black box and no lock-in, and we hand over cleanly whenever you ask.

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